> ## Documentation Index
> Fetch the complete documentation index at: https://blog.onetsolutions.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Download a credit note PDF: your credit notes in the console

> Find every credit note, the invoice it corrects and its PDF for your accounting, self-service under Billing > Credit notes in the OnetSolutions console.

*Published on November 14, 2026*

Your accountant asks for the credit note that corrects an invoice, and you cannot remember where it went? Since November 2026, you **download your credit notes as PDF** straight from the OnetSolutions console, each one linked to the invoice it corrects.

## What is a credit note?

A credit note corrects an invoice already issued. Each one names the invoice it corrects.

When a credit note cancels the amount due on an invoice, that invoice shows **Written off by a credit note** in the console. Nothing was collected and you have nothing to pay.

## Find your credit notes under Billing > Credit notes

Credit notes have their own page, **Billing > Credit notes**, next to invoices in the billing sidebar. You can also reach it from the search in the console header.

The table lists each credit note with its number, date, corrected invoice and amount. The corrected invoice is a link: one click opens its page in the console. The **Search by number** field finds a specific credit note in a few keystrokes.

## What you can do

| Situation | In the console |
| - | - |
| Find a specific credit note | **Search by number** in Billing > Credit notes |
| See which invoice a credit note corrects | **Corrected invoice** column |
| Open the invoice concerned | Click the corrected invoice link |
| Send the credit note to your accountant | **Download PDF** |
| Check that an invoice is no longer due | **Written off by a credit note** status on the invoice |

## How to download a credit note PDF

1. Open **Billing > Credit notes** in the [console](https://console.onetsolutions.net).
2. Find the credit note in the table, or type its number in **Search by number**.
3. In the **Actions** column, click **Download PDF**. The console confirms: **Credit note downloaded**.

> [!NOTE]
>
> If the console shows **PDF being prepared**, the PDF of this credit note will be available in a few minutes.

> [!TIP]
>
> For your books, file each credit note with the invoice it corrects: the **Corrected invoice** column gives you the match right away.

## Go further

* Step-by-step guide: [credit notes in billing](https://help.onetsolutions.net/subscription/billing#credit-notes).
* Quotes and contracts live in billing too: [sign quotes online](https://blog.onetsolutions.net/en/sign-quotes-and-contracts-online.md).
* Work as a team on one account: [manage your organizations](https://help.onetsolutions.net/console/organizations).

Not an OnetSolutions customer yet? It all starts at [onetsolutions.net](https://onetsolutions.net).


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